Do you have a question on Covid in NSW – Call 137788

By: Surinder Jain.

Following message from NSW Multicultural Minister Natalie Ward to community :

If you want to ask a question about Covid, you can call 24 hour hotline 137788 to get factual information.

Please stay Covid safe. Follow all the guidelines and do not leave the house unless really necessary.

Australian Government Department of Health COVID-19 information videos

Below are the most up-to-date information videos from the Australian Government Department of Health:

Vaccine safety and where residential Aged Care workers can get a vaccine

GP videos

*Aged Care residents on COVID-19 vaccine experience *


Resources on continuing COVID safe behaviours

Social media tiles – ‘No visitors at home during the stay at home order’

The NSW Multicultural Health Communication Service (MHCS) has circulated the ‘No visitors at home during the stay at home order’ social media tiles in English, Arabic, Assyrian and Nepali that can be shared with your community and on your social media platforms. 

Department of Home Affairs
social media channels

Facebook icon download 24x24 - curved  cid:image022.png@01D74D94.3D6A3C70

Please see below the approved text to accompany the social media tiles for posting:

You should not have visitors to your home, other than for essential caring reasons, if you’re in Greater Sydney (including the Blue Mountains, Central Coast, Wollongong and Shellharbour areas). Socialising isn’t a reasonable excuse to have visitors or leave home.

If you need care or assistance (including personal care), you should limit your visitors to one person.

We understand that it’s hard, but we cannot visit family and friends right now. Once one person has COVID-19, we are quickly seeing many of their close contacts infected as well.

Use social media, phone and video calls to stay in touch instead. It’s vital that everybody stays home unless it is absolutely essential to leave the house.

Your feedback is vital for policy, decision making and government messaging. Please continue to pass your concerns and questions to us.

In particular, we are very interested in your views and feedback on the following:

  • Any community concerns
  • Racism or discrimination
  • Reception to government messaging
  • Community misconceptions
  • Issues related to travel restrictions and associated processes
  • Instances of misinformation or scams targeting your community
  • Any new economic impacts on the community
  • Any other emerging community issues.

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